Our software engineers use a combination of best of breed development technologies, platforms and methodologies, internally developed re-usable system building blocks and a suite of software products to deliver customised software solutions to our clients.




Software Technology has become an integral component and core differentiator for enterprises. Effectively delivering on the challenges in a highly connected, IT enabled world is critical to your business’s success.

At Entelect, we specialise in the specification, design, development and support of custom enterprise systems and applications across all industry sectors, and have successfully delivered over a thousand custom solutions to an ever increasing blue-chip client base. We have a strong track record of delivering high quality software on time and within budget across a wide range of industries.


When we build systems we strive for ease of use, robustness and maintainability, allowing for the application to evolve with our client's business. Most importantly, we provide a quality service, with quality people, bring a deep level of intellectual property and experience to our projects, and take pride in the fact that we very seldom miss a deadline. We utilize industry best practices in project management, analysis, development, deployment and support to ensure world-class solutions.


Furthermore, to ensure a high level of technical competency, every one of our engineers holds a bachelor’s degree or higher in computer science or engineering, and are put through a number of ongoing training and professional development programmes at Entelect. Our agile approach and knowledge transfer structures guarantee forward thinking solutions that scale with your business.

Our expertise covers requirements analysis, the development of databases, integration of complex business logic and presentation layers such as the web, mobile and desktop environments. Our analysts are able to effectively communicate and interpret business needs and align these with the long term vision of the business. Requirements elicitation and documentation services include the delivery of business, functional and technical documentation as well as product test planning, execution and quality assurance services.


Our primary area of specialisation is in the development of enterprise-scale systems and applications on both the Microsoft and JAVA/Oracle technology stacks, however we are technology agnostic and work in whatever environment our client’s businesses are constrained to.

Tailored Engagements

Our engagements are tailored to our client’s specific needs with the flexibility of co-sourcing and outsourcing models or combinations thereof:

Co-sourcing: Involves augmenting our software engineers and analysts with existing development teams. In order to guarantee results, our preferred mode of operation is for our team and technical leads to take ownership of project delivery. Our team based approach ensures all resources are managed from a performance and technical perspective.

Outsourcing: Involves our in-house teams taking full ownership of projects with end-to-end lifecycle management including analysis, development, testing, hosting and maintenance. The benefit of an outsourced engagement is our teams have deep “on the ground” management support and direct access to best of breed technologies, processes and methodologies.


Modern organisations require technology to be an enabler. By providing industry aligned insights, Entelect can maximise the return on your technology investments.

Entelect utilises a best-practice consulting framework to introduce a standardised approach to all technical aspects of your business, focusing on software development and operations.


Our consulting approach facilitates an informed decision making process by providing you with an impartial view of your organisation’s technology and management landscape. Entelect uses a structured approach to consulting which starts with a briefing involving key stakeholders to ascertain the main focus areas and required outcomes. These may include technical reviews, audits and assessments, strategy alignment, development operations audits or due diligence exercises. Experienced consultants review these areas and provide detailed analyses and possible solutions. A presentation and outcomes document is provided to support decision-making.


We aim to provide a programme that improves the performance and business impact of your IT investments. Our investigation of your systems and organisational structures provides detailed coverage of a range of critical areas, which include but are not limited to:


  • Software development lifecycle management
  • Architecture and design audits and guidance
  • Development operations and services
  • Continuous delivery
  • Software quality assurance
  • Technology management
  • Skills management and coaching.


Accelerate decision-making within your business by harnessing accurate information through the use of advanced BI tools and technologies.

True return on investment is achieved by implementing complete BI solutions, including integration with line-of-business systems, building of high performance data warehouses and presentation of accurate information reports.


Entelect provides a broad set of capabilities for reporting, analysis, modelling and forecasting to assist business in unlocking their information.


Entelect’s expertise covers a range of vendor solutions including Oracle Business Intelligence Enterprise Edition (OBIEE), Microsoft Business Intelligence, QlikView, Cognos, Sybase, Business Objects and SAS.

Business Intelligence Services

Our highly qualified specialists have extensive knowledge in Business Intelligence and all aspects of software and information engineering. Areas of specialisation include:

  • Data warehousing solutions
  • Operational data stores for reporting
  • Cubes and data analysis tools
  • Data integrity tools
  • Master data management modules
  • Data mining modules
  • Revenue assurance modules
  • Forecasting modules
  • Standard management reporting packs
  • Operational reporting
  • KPIs and dashboards for management reporting
  • Distribution channels such as Excel Services and SharePoint
  • Reporting portals and subscription-based distribution
  • Performance optimisation
  • Data analysis
  • Data and requirement audits
  • Management and support of BI environments.
The paradigm shift ushered in by smartphones and tablet devices creates new opportunities to streamline and accelerate your business.
  • iOS
  • HTML5

Entelect has the expertise to integrate mobile applications into your strategy, unlocking the efficiencies of the always-connected customer and workforce.


Our team understands the mobile landscape and will create the perfect solution tailored to your business needs.


Mobile applications allow for entirely new interaction models with your customers, partners and workforce. An ever-changing and slowly maturing ecosystem provide the promise of innovative solutions for your business.


Entelect has the experience and wealth of talent to provide real value and an end-to-end engagement. Our services relate to all aspects of mobile applications with a speciality in mobilisation of enterprise line of business applications and processes.

In a highly competitive and connected economy, engaging and rewarding key participants in your business is vital, whether they are employees, customers, agents or business partners.

By structuring an effective rewards programme, your business gains an important channel to connect with your participants and increase their retention and revenue. Entelect was involved in the technical design and implementation of South Africa’s leading loyalty programmes, including Discovery (Vitality), Momentum (Multiply) and Liberty (Own Your Life). We continue to roll out solutions in this arena, and are leaders in delivering tailored technology solutions in this field. Rewards programmes assist in:


  • Driving behaviour
  • Gaining insight into behaviour
  • Increasing participant engagement
  • Promoting participant retention
  • Driving cross product marketing
  • Creating a market differentiator
  • Increasing participant acquisition.
Solution Offering

Through our Encentivize cloud based turnkey loyalty offering, our experienced consultants and partners can provide a full service solution covering all the aspects of your loyalty, rewards or incentives programme. This includes:


  • Solutions for customers, employees and business partners
  • Programme inception and design
  • Member engagement and user experience design
  • Fully functional software platform to support your programme
  • Systems and partner integration
  • Partner sourcing
  • Advanced programme analytics and visualisation.
Employee Rewards Case Study

In the new IP based economy, attracting and retaining top talent is crucial to business success. High staff acquisition costs, loss of productivity during resignation periods and the up-skilling of new employees provide compelling financial motivation to keep staff satisfied and fully engaged in the workplace. Encentivize's off the shelf HR product workpoints is used by a number of organisations to support management and HR in building a high performance company culture and retaining top talent. We provide the consulting expertise and tools to create, manage and monitor the perpetual behaviour-rewards cycle and ensure it maintains momentum. When applied consistently, the dynamic system, with its roots in cognitive behavioural psychology, results in a continuous feedback mechanism that delivers stakeholder and organisational value. Features in summary include:


  • Dynamic Employee Rewards
  • Customised Behaviour Monitoring
  • Management and Peer Recognition (Kudos)
  • Personal Profiling & Employee Self-Service
  • Liability & Fringe Benefits Management
  • Fulfilment Partner Platform
  • White Labelled Solution with Dynamic Templates
  • Multiple Redemption Channels
  • Easy Integration to Internal Systems
  • Web, Mobile and USSD Channels.


The modern consumer expects the 24/7 convenience of a self-service portal. Connecting with customers or partners is crucial to ensuring that your business succeeds.

Utilising web and mobile channels, customers have easy access to information thereby driving engagement and increasing visibility of cross-sell opportunities.


We offer solutions that showcase your brand and offer real value to your customers and partners.

Portal Benefits

Information portals allow you to go beyond the call centre and over several advantages:


  • Customer or partner engagement and satisfaction
  • Lower operational costs
  • Cross-selling opportunities
  • Additional marketing channels
  • Around the clock access to information
  • Increased service levels.

Entelect provides end to end implementation of your portal requirements including:


  • Portal creation including analysis, design and development
  • User experience consulting to ensure correct brand identity and usability
  • Integration with back end systems (CRM, line of business, financial etc.)
  • Tailored cloud or on-site hosting solutions
  • Ongoing maintenance and support.
Broad Functionality

Entelect offers solutions that cover all the possible components of your portal:


  • Web based presence
  • Optimised mobile engagement
  • Content management
  • Communication channels via email, SMS and social media
  • View statements, history and other information
  • Enquiries
  • User profiles with data amendment (bank details, address etc.)
  • Authorisation & business process workflow
  • Customisable dashboards
  • Business Intelligence: Reporting & charting
  • E-Commerce
  • Information & news
  • Social media integration
  • Secure and traceable access.
  • Rich web experience (HTML5)
  • Mobile (iOS, Android, Windows Mobile, Mobi)
  • Java or Microsoft technology platforms.
In a fast paced modern organization, requirements engineering is a critical success factor in the delivery of software projects. A qualified Business Analyst with refined analytical and communication skills can broker complex solutions, reduce time-to-production and ensure quality exceeds business expectations.

Entelect provides highly skilled, educated, passionate and capable business analysts to ensure your business needs are fully understood and met, helping you to deliver high quality solutions and ultimately save on cost, time and effort. Our analysts have the ability to connect the business and technical worlds seamlessly.

  • Evaluating, analysing and scoping complex business needs
  • Requirements elicitation through various techniques, including:
    • Joint Application Design (JAD)
    • Brainstorming
    • Focus Groups
    • Interviews and Shadowing
  • Facilitating solution design with stakeholders
  • Compiling concise documentation:
    • Business Requirements Specifications
    • Functional Requirements Specifications
    • User Stories
    • Test Cases
  • Quality Assurance

Our Analysts attend regular workshops and training programmes, ensuring they are always operating at their highest potential. Topics covered include:


  • Communication Techniques
  • Presentation Skills
  • Facilitation Skills
  • BABOK Focused
  • Process Modelling
Industry Experience

Entelect prides itself on hiring and developing the most talented Business Analysts in the industry. We have experience in a diverse variety of industries and methodologies and can easily and quickly adapt into any environment. Some of the industry exposure includes:


  • Banking
  • Loyalty
  • Health
  • Telecoms
  • Fund Administration
Contact Us




Encentivize is Entelect’s industry leading cloud-based incentives, loyalty, rewards and recognition platform that assist companies to more effectively engage with employees and customers. The system is being used by a number of organisations across various industry verticals, with direct benefits on their productivity and profitability.


BoardPAC is an efficient & secure way for Board Directors to access their board & committee papers directly on their iPad devices,facilitating quick decision making within a collaborative and interactive manner. Entelect is an official BoardPAC partner and reseller.


Entelect is a Hortonworks partner, a 100% open source software provider to develop, distribute and support an Apache Hadoop platform. Hortonworks Data Platform provides an open and stable foundation for enterprises and a growing ecosystem to build and deploy big data solutions.


MyActive is Entelect’s industry leading self-service online entry management solution used by South Africa's biggest and most in demand events.


Entelect is Africa's leading Windows Azure Microsoft partner, offering software development, consulting, training and solutions on Microsoft’s cloud platform. 


Entelect is an Oracle Gold Partner, specialising in the provision of JAVA and Oracle expertise and specialist consultants to a number of blue-chip companies in South Africa.


Entelect is a Qlikview Implementation partner, providing true self-service Business Intelligence that empowers business users by driving innovative decision-making.


Entelect makes use of Quantalytic’s statistical and mathematical expertise when it comes to designing and implementing systems that require complex operational and financial models of businesses.

University of the Witwatersrand

Entelect is an industrial advisory member of the School of Electrical and Information Engineering, delivers course lectures and is involved in student sponsorship initiatives.

University of Pretoria

Entelect is an advisory board member at the Department of Computer Science and is involved in student sponsorship initiatives.

University of Cape Town

Entelect is an advisory board member at the Department of Computer Science and is involved in student sponsorship initiatives.

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