Software Products

The objective of this division is to provide a complementary service to our custom development and consulting divisions, whereby we can offer lower cost, product-based alternatives with quicker turnaround times than a full custom solution. 

Entelect's Pre-Packaged Products
Our in-house products division, Entelect Online, sells "software as a service" enterprise web solutions which are focused on specific industry verticals, in particular: Online retail, marketing, communications, events and recruitment.

Web Manager

Online content, marketing and membership management.

Event Manager

Online entries solution for event organisers.

Recruitment Manager

Recruitment agency portal and ops management system.

Retail Manager

Online store and administration solution.

Entelect's Re-Usable Solutions
Over the years we have built a variety of systems that have an element of re-use in them. With some custom development we can execute a solution that fits our client's requirements, and result in much quicker turnaround times than a complete re-design. Some of these solutions include:

Asset and Inspection Management System Read more

Entelect's Asset and Inspection Management System (Inspectaware) provides a dynamic platform on which remote inspection solutions can be configured. Inspectaware uses advanced scheduling and synchronisation technology to enable the effective management and reporting of remote inspections. Inspectaware is an enterprise ready solution for a wide range of industries, including the automotive, logistics, mining, manufacturing and insurance industries, which require tracking and inspecting high-value assets. The system is built to cater for diverse requirements with easy access points to integrate to other business systems. The rich feature set and extensible nature of the architecture ensures that Inspectaware will meet any mobile inspection requirements.

Aggregated Retail Manager Read more

Entelect's Aggregated Retail Manager provides all the functionality of a traditional online retail presence, such as those offered by Entelect Retail Manager, with the following additional features:

• A single-branded online store, with multiple product and fulfilment partners.
• Customer administration and loyalty management.
• Pricing matrices which allow variable pricing based on customer details.
• Product and fulfilment partner integration and administration facilities.
• Integration points to back-end ERP systems.
• Cloud hosting.

Entelect's Aggregated Retail Manager is used by a number of clients and allows for a tailored online retailer and loyalty solution.

Loyalty Systems Read more

Loyalty systems provide the ability to create a better understanding of your customers, provide the tools to mould customer behaviour, and increase customer loyalty. Entelect's loyalty platform provides all the tools and advanced functions required to manage simple to complex loyalty systems and include the following:

• Dynamic, tiered customer management system
  
• A benefit definition engine
  
• Partner management system
  
• Points and rebate engine
  
• Rewards mechanisms including point of sale, voucher and retail purchases
• Aggregated online store for multiple retail partners
• Full integration facilities
• Activity-based rewards
  
• Marketing and customer communication tools
  
• Analytics to measure customer behaviour and report on the performance of the programme

Entelect has designed and rolled-out a variety of loyalty solutions, e.g. Discovery Vitality and Liberty burn jOules, to corporate South Africa, and are leaders in delivering tailored solutions in this field.

Billing Systems Read more

A billing engine is an integral part of customer centric business models, and allows for automated calculation, collection and communication of billable items for specific transactional services. A billing engine works in conjunction with back-end ERP and accounting systems to provide a platform for more comprehensive or complex calculations.
 
Entelect's billing engine provides support for a range of billing types including:

• Transactional: where a fee is paid per transaction (e.g. credit card payments)
• Usage: where a fee is paid on usage (such as bandwidth)
• Fixed: where a fee is paid per day, week, month or year

Furthermore, the billing engine provides:

• A customer portal
  
• Invoices and statements
  
• Integration with payment processing providers
  
• Integration with ERP systems
• Integration points for back end systems
  
• Advanced analysis and exception reporting
• Dynamic periods and close out workflows
  

Helpdesk Solutions Read more

Helpdesk solutions enable the efficient processing of help requests by Help Desk staff. Entelect has developed a set of modules to cover a wide range of requirements including:

• Multiple channels such as web, phone, e-mail, social networking and real time chat
• Dynamic routing rules to enable the right person to attend to requests
• Auditing and tracking all requests to ensure accountability
• Escalation and routing based on service levels
• Integration points for additional channels and help request information as required
• Integrated Wiki to develop a knowledge base
• Templates to enable standard responses
• Cloud-based solution enables telecommuting and a distributed workforce

Inventory Management System Read more

Enhanced inventory management can give an enterprise a competitive edge by providing accurate stock figures and optimised stock planning. Entelect's advanced inventory management solutions can be included in a project or product or added to an existing ERP system to provide enhanced functionality. The inventory management solution provides:

• Enhanced product definitions with metadata, images and descriptions
• Supplier management and integration
• Stock tracking using bar-codes
• Warehouse definition and management
• Stock flow management
• Stock analytics to provide analysis and recommendations of stock levels and distribution
• Alerting for stock levels and orders via e-mail and SMS
• Exception analytics to prevent fraud
• Automated stock ordering from suppliers with authorisation levels
• Distribution and delivery management to ensure stock is being delivered correctly by suppliers
• Document management for stock process documents
• Mobile applications for delivery management

Workflow Solutions Read more

Entelect provides a comprehensive rule-based human workflow solution that allows for fully integrated workflow tracking that can be applied to a wide range of applications. Entelect uses the workflow system as the basis for many of its solutions and modules due to its flexibility and functionality.

The solution includes the following:

• A process engine that allows for the definition of steps and rules to define a process flow
• Human workflow components including alerts, task management and routing to the required individual
• Escalation facilities to enable authorisation and SLA management
• Full alerting via e-mail, SMS and additional channels to ensure workflow participants are aware of task progress
• Integration with document management systems
• Full audit trail and workflow progress tracking
• Visual workflow analyser
• Importing Visio workflows directly into the workflow engine
• Technology agnostic XML rules engine

Statement Generators Read more

The Statement Generator provides a solution whereby statements can be distributed and viewed online via a secure portal. This system transforms data, through a standard interface, into a secure web channel accessible via a secure URL that is e-mailed to your customer. This low impact solution provides your customers with a simple way to access their current statement and transaction history, and relieves the cost burden of traditional statement delivery.

Features of the system, most of which are optional, include:

• A secure, web-based solution with simple integration points for your customers
• The ability to brand the customer experience as required
• E-mail alerts for new statements
• Pin-based security
  
• Encrypted data
  
• Simple integration through XML services for rapid deployment
• Delivery over multiple channels, including mobile
  
• Full history of transactions with advanced search
• Single view of multiple customer accounts
  
• Exporting of statement by the customer to a variety of formats

Document Management Systems Read more

A Document Management Solution effectively digitises, catalogues and indexes documents. The solution is a key building block for many enterprise applications. Entelect's document management solution provides the following:

• A high-performance document store that is mirrored to ensure data validity
• Advanced search capabilities, including in-document searching for popular formats
• Advanced metadata storage to enable application-specific document tagging
• Document encryption
  
• Auditing and tracking document changes
• Time-based document sharing with validated-token protection
  
• Additional pin-based security scheme
  
• An API to intergrate the document solution with your application

Entelect's document management solution is available as a module or as a service.

Social Media Connectors Read more

Social Media provides a powerful tool to engage your clients. Entelect has developed a wide range of connectors to popular social networks to enable our projects and products to leverage this growing web-based phenomenon. By using Entelect's predefined libraries and expertise we can help you to quickly connect your project or product to:

• Facebook
• Twitter
• LinkedIn

Entelect can also assist with Social Media strategy and connect to additional networks as required.

Graphing and Data Visualisation Solutions Read more

The ability to view complex and profuse data in a meaningful way is a powerful business tool. By aggregating and providing the ability to drill down into complex data sets in a way that makes sense to business users, new opportunities and new strategies can be explored. Entelect provides the skills and base components for data visualisation and dashboards using a wide set of technologies to suit your requirements.

Online Communications Gateway Read more

Entelect's Communications Gateway can be integrated into existing applications/ databases, allowing for bulk email and SMS communications. This solution includes an online delivery report facility, plus it has sophisticated built-in artificial intelligence to avoid bulk emails being blocked by spam filters. We only offer this solution to clients that are sending value-added communications.

Electronic Payment Gateway Read more

Entelect's Payment Gateway provides online credit card payment and reconciliation services that can be integrated into an existing application. It supports all major credit cards and performs appropriate invoicing, reconciliation and reporting. Options exist to make use of Entelect's merchant facility or alternatively the client can make use of its own merchant facility.

Pricing System for Traders Read more

QP provides front office pricing, management and booking of a wide variety of derivatives and structures. Using the Distributed Computational Engine as the core of the pricing system, QP provides unparalleled flexibility and performance. Whether in a single office or across multiple continents QP provides a solution that is efficient, scalable and secure.

Features of the QP Trade Pricing System:

• Distributed Computational Engine that provides a flexible computational core
  
• Customer and counterparty information management and communication
  
• API and Excel integration
• Multi model, multi instrument environment
  
• Credit risk and portfolio pricing
• Workflow enabled back office automation
• Dynamic reporting across all system objects

Mobile Content Delivery System Read more

CATS, a Content Aggregation and Translation System, allows for the aggregation of digital content from specified sources and delivers this content in a format required by major cellular providers. The CATS framework manages content by allowing users to easily configure feeds from their sources, convert and supply this content in a designated format.

Features of the CATS system include:

• A mechanism to publish content from the feeds onto a WAP portal which enables viewing of dynamic content on all types of cell phones.
• A large database of cell phone technical details to automatically adjust feeds to each type of phone that visits the site.
• Extensive reporting functionality to provide information on how popular the content is, and how well the websites and content feeds are performing.
• Upload rich content via FTP, or any other mechanism, to a central point and make it available on the feeds or the website.
• A rich content report highlights download and buying trends.
• Content Management System with a built in cell phone simulator. 

Distributed Computational Engine Read more

Entelect's Distributed Calculation Engine (DCE) provides a platform from which centralised data and customised calculations can be distributed to a wide array of clients. The DCE is efficient, scalable and secure and provides a solution wherever large scale results are required quickly and to a disparate set of users.

Features of the Distributed Computational Engine include:

• Flexible configuration using a custom add-in for Visual Studio
• Centralised data storage
• Strong API for manipulation by external applications
  
• Multiple time zone handling
  
• Dynamic distribution
  
• Multiple front end interfaces
  
• Role-based security and encryption
  
• Large-volume calculations across multiple processors
  
• Action and detail auditing
• Excel integration
  

The Distributed Computational Engine has a wide range of applications where complex calculations and data are required. This is especially true in the mining, energy, insurance and financial services sectors. The DCE is applicable to small and large enterprises especially where calculated data is required across diverse geographical locations. The DCE is a perfect replacement for, or partner to, current computational modelling languages such as Matlab and more lightweight calculators such as Excel.

Mobile Solutions Suite Read more

Entelect Software provides a range of expertise in custom mobile portal and application development on a range of platforms and for a variety of solutions. Our mobile applications provide rich or thin client applications customised for the mobile experience. These applications are customised and integrated depending on the solution required. Entelect Software has experience in designing and implementing mobile applications on Windows Mobile and Java ME in a wide variety of sectors including Military and GIS.

We have products and solutions on offer in the following general areas:

• Mobile portals that provide an interface from a mobile device to company specific content. 
• Content delivery to mobile devices
  
• Mobile payments through a variety of payment types
  
  

Timesheet Management System Read more

Entelect offers clients the use of a web based Timesheet Management System that enables staff and consultants to log time and record daily project detail. In addition, a variety of back-office functions and reports are available that allow for invoicing and MIS reporting.

Job Order Tracking System Read more

Our Job Order Tracking System (JOTS) is a solution designed for small to medium enterprises. It simplifies customer interactions allowing sales order entry and customer resource management from any web browser. Enter as little or as much as you want including addresses, contacts and any other free-form information you require.

Features of the JOTS system include:

• A workflow manager to map any process your organisation may follow.
• Flexible searches, built-in help, simple reports and minimal entry.
• Customisable job cards.
• Task progress and completion notification sent to the client via SMS and e-mail.
• Sales and workflow reports
• Optional e-mail to SMS service

Customised Reporting Engine Read more

Entelect's customisable reporting engine can be added to most application databases, allowing for the simple definition and online generation of custom reports. By means of an intuitive user interface, users are able to define their reporting requirements, generate online reports and export them to any desired format (PDF, Excel, etc.) for further processing. This application now allows for businesses to directly define and control their reporting requirements without the need for expensive technical resources. The result is a significant saving in terms of flexibility, cost and execution time.

Reporting and MIS Frameworks Read more

Entelect provides a set of tools and architectures to assist in creating a standard and flexible data warehouse and reporting solution. These solutions, together with our Business Intelligence expertise, enable you to better understand the dynamics of your business and avoid the high cost of implementing and running a traditional data warehouse.

Budgeting Solutions Read more

Entelect has developed a suite of reporting tools that enable businesses to manage budgets and financial forecasts more effectively. By using feeds from a business's financial system and tying them back to operational history we are able to provide a much more realistic picture of the enterprise.

The budgeting system's functions include:

• Web-based remote access
• Data visualisation and manipulation
• Integration with a wide range of enterprise systems
• Standardised models for ease of use
• Integration with Excel
  
• Ability to set budgets for multiple items and track them in real-time
• Ability to build forecasting models and automatically refine the model

Customer Management Solutions Read more

Entelect has a wealth of expertise and components to enable better customer management, communication and self-service. The modules can be used with existing back-end CRM or line-of-business systems to enhance the customer experience.

Some of the features on offer include:

• A single customer portal where customers can buy products, submit enquiries and view statements
  
• Audit trail of all historic customer interactions with your organisation
  
• Customer communications including newsletters and SMSs
• Social media applications to better interact with your organisation

The customer management solution can be further extended to include full customer reporting and advanced analytics. Integration points exist to streamline integration with additional systems.

Other Software Vendor's Product Solutions
When a client requires a commoditised solution and it does not make financial sense to build a custom solution or we do not have it in our product offering, then we would advise on what third party software to use and assist with the implementation process. For example we are authorised SAGE resellers and have expertise in a variety of related third party solutions.